A brand emails you: “Any update on that campaign?” Which one? Did they get your rates? Did they approve the draft? You spend ten minutes scrolling your inbox to answer, and by then the moment has passed. This used to be a common occurrence for us:

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We’ve had some business disagreements over the years but one of the biggest was over what to say to a brand. It was all because we had a different understanding of where the relationship was. One of us thought it was much farther along and wanted to take a more direct approach than the other. We wasted two hours of time only to find out when emotions calmed down the next day that we weren’t on the same page. The whole thing could’ve been avoided and the brand would’ve had a response sooner.

Why naming stages helps

A deal that is just “in the works” gets treated like every other deal in the works. A stage tells you what to do next. A brand you haven’t pitched needs research. One you’ve pitched needs a nudge. One you’ve booked needs dates and a contract. Same list, very different jobs.

The six stages

  • Prospecting: a brand that fits, but you haven’t reached out yet. Next: send the first email.

  • Proposed: you’ve sent an offer or your rates. Next: follow up in about a week.

  • Negotiating: terms are moving: rates, dates, deliverables. Next: reply quickly and check in every few days.

  • Booked: it’s a yes. Next: get it in writing, put the dates on your calendar and note the deliverables.

  • Completed: the work is done. Next: send the invoice if you haven’t, make sure it gets paid, and ask about next time.

  • Passed: a no, or a “not now.” Next: write down why, and set a date to ask again if the timing was the problem.

Why “Passed” gets its own column

A no isn’t nothing. It tells you which pitches miss, and a “not now” in March can be a yes in September. Moving a deal to Passed, with a note and a date to revisit, beats deleting it or letting it sit in the middle of your list.

One rule: every deal sits in exactly one stage

Every deal is in exactly one stage, and every stage has a next action. If you can’t pick a stage, you don’t know where the deal stands yet, and that’s the thing to find out today.

Try this today

Take your list of open deals, the one with a next step and a date from last time. Next to each deal, write its stage. Anything you can’t place goes to the top of today’s list. It takes about ten minutes. In a spreadsheet, add a column. In a notebook, use six headings.

In Creator Business System, the desktop app we’re building, the deal board uses these six stages.

-Trisha & Bob🌍

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